To me, it looks like you're managing a lunatic asylum.
We feel as though we've become IRCC officers in our own ridings. Virtually all my colleagues on both sides of the House say so. We're increasingly managing immigration cases, and it's hard for us to get answers from your department. Response times no longer make any sense. We're constantly forced to try and try again, and cases get stalled for long periods of time. This puts stress on the applicants in addition to the financial stress they experience.
The situation isn't right.
Are you short of employees?