It depends on whether a position is designated as bilingual or not. In terms of training programs offered to employees, we will give priority to those in bilingual positions, especially if the manager in that position needs to improve his or her knowledge of spoken or written French. We can offer courses. It can be an online course. We have dedicated teachers. We also have concentrated training courses in which a person could go and experience French immersion for a few months to accelerate their learning of the language.
We'll then apply various methods, but first and foremost, we start by looking at positions whose incumbents are in contact with customers, especially French-speaking customers. For the past two years, we've been evaluating each position to determine whether or not it should be bilingual. It is at that point that we decide on the recruitment process and the criteria we will consider when taking different candidates into account.