I talked a bit about that earlier. There is the power of mediation—in other words, the power to resolve an issue informally. That was added to the power given to the Commissioner of Official Languages.
He also has the option, if the issue in question is not resolved, to publish his investigation and the recommendations made to the entity concerned by a complaint.
In addition, he has the power to impose a compliance agreement on government organizations subject to the act. For example, if a department repeatedly fails to meet its official languages obligations, the Commissioner could impose a compliance agreement with increased follow-ups.
Finally, if that compliance agreement is not complied with, he could use his power to issue an order. That is quite serious.
Added to that is the power to impose administrative monetary penalties, the subject of our discussion today. That applies to entities that serve the travelling public.