Thank you for your question.
We began a voluntary francization process because, obviously, we were in a special situation, unlike other federally regulated businesses operating in Quebec, which don't yet have language obligations. In our case, we have a framework, the Official Languages Act, that provides for the equality of both languages, whereas the Charter of the French Language provides for the predominance of French.
We therefore began the process voluntarily, with the understanding that if there was a conflict between the plans, the federal regime would apply. The best example is signage. In Quebec, French must be the predominant language in signage, but at Air Canada, both in our facilities and outside, both languages are equal.