I must say that we don't see the service we provide in both official languages as a disadvantage. Ms. Chenette touched on this. We're proud to offer service in French across Canada. We don't see that as a disadvantage.
The harder part for us is that the government is creating a system in which we can be penalized for failing to meet the requirements. That creates a non-level playing field in terms of the cost structures that may apply to us but not to anyone else in the industry.
