When I saw that the video was only in English, I couldn't believe it. It makes no sense. It's almost a provocation. Mr. Rousseau has appeared here at least once. He told us that he was taking French courses every day, but he wasn't even able to read four lines in French. It's a joke. It makes no sense. They should find someone capable of representing them. Representatives from Air Canada came here to challenge the draft regulations on administrative monetary penalties for official languages. I'm not sure, but I think it's really unacceptable.
We can always demand explanations from Mr. Rousseau, but it's really deplorable that we don't have the means to act. I think that the people who see it and the Quebeckers who see it will react.
This isn't the first time. A year ago, I think, a businessman on a flight with Air Canada was almost thrown off the plane because he was asking for services in French. Fortunately, he was a very bold man, and he stayed put. A security officer was even sent to tell him that if he didn't agree to be served in English… There were actually other flight attendants who could have served him in French, but he had to agree to be served in English. I think that's really shocking. In my opinion, Air Canada has really done something that it will find damaging.