Ensuring compliance with the regulations is a role assigned to the Commissioner of Official Languages under the act. The Office of the Commissioner of Official Languages serves as the primary point of contact for all matters related to public services. It is empowered to enforce a range of authorities that will influence orders. This involves the ability to conduct investigations and receive complaints from the public, regardless of any reports submitted by the company or its francization committees, among other things. Aside from all these obligations, which obviously serve to ensure the proper application and implementation of the regime, the commissioner's powers are distinct from all of that and apply in all cases.
