I'd like to draw your attention to certain provisions of the legislation. Subsection 10(1.1) is on generalizing the use of French. It sets out a series of measures that the minister responsible for official languages will consider to determine whether they meet the requirements of the committee for the fostering of the use of French. This is therefore one aspect.
You referred to the commissioner. Indeed, complaints regarding the language of service and the language of work may be filed either with the Office québécois de la langue française or with the Commissioner of Official Languages. An investigation can then be conducted to make recommendations.
Thereafter, the commissioner's powers apply, except for the administrative monetary penalties regime, which was created solely for entities subject to the Official Languages Act—