I believe there is a course of action to take and that the federal government must put pressure on business activities across Canada to encourage banks, for example, to adopt processes that will not only ensure respect for languages in branches, but also implement a policy on signage. Having someone working at the counter who can serve is all well and good, but if no one knows that we have these rights, we haven't really accomplished anything.
I feel that the federal government must show leadership to implement these regulations. They must impose financial penalties when businesses do not fulfill their obligations.