The Use of French in Federally Regulated Private Businesses Act brings something new: the rights will apply at the door. For instance, in the case of a flight from Calgary to Ottawa, obligations will apply because Ottawa is a region with a strong francophone presence. As soon as passengers enter the airport in Calgary, they will have the right to be served in French, since their destination is a region with a strong francophone presence.
In that respect, how ready are you to satisfy the obligations in the act?
