My mandate revolves around federal institutions and compliance with the Official Languages Act. In light of the complaints we receive and what we see on the ground, there is still work to do. Federal institutions comply in certain cases but not in others.
There are systemic issues. Every year, we see the same challenges around compliance with the act, particularly when it comes to communications and the delivery of services. There are a lot more now in relation to the language of work. I believe 22% of the complaints we received this year or last year had to do with language of work. That's double what we received 10 years ago.
In response to your question about whether the government complies, I would say, yes, to some extent, but there is still a lot of work to do.
