I would explicitly mention, in clause 15 of the proposed regulations, which talks about clear indications to consumers, the obligation of these businesses to make an active offer and list where active offers must be determined, whether in person, in signage, orally, in written communications, on the telephone, on the Internet and so on.
In 2016, back when François Boileau was there, the Office of the French Language Services Commissioner of Ontario published a nice report that really explains all the characteristics specific to best practices in active offer. That report is 10 years old, but the important points are still valid. I would refer you more explicitly to that document.
