In fact, the courses are given based on employee needs. About 700 employees take courses every year. We focus mainly on public-facing employees. Approximately 15,000 employees are in contact with the public, and approximately 50% of them already have bilingual qualifications.
The courses are given to other employees who have qualifications, who need to practice or who have to requalify every year. For example, some employees are somewhat proficient in French, but since they're in parts of the country where they don't have the opportunity to practice it often, they take courses to ensure that they maintain their level.
It's hard to find opportunities to practice when you're in western Canada.