I understand in 1998 there was a national joint council policy, where the bargaining agents and government got together. In fact, part of the reason the goal was put in place was because we had about a three-year backlog of relocation-related grievances. People were unhappy with essentially being transferred to another place and then claiming expenses that were disallowed for whatever reason. We had a long backlog. In the years since the policy changed and we've gone this route, that backlog has disappeared. We get very few grievances today. In fact, we saw that the policy was having its intended affect.
On January 29th, 2007. See this statement in context.