You don't have to go to prison to deal with inmate complaints or people I met with, with lawyers. I would meet with the provincial ombudsman, who sometimes, when there was an urgent complaint at a federal institution, would go in my stead and look after that. There were, as I said, lawyers and families of inmates who I would be in touch with. I would also be in touch with people on parole, which is part of my mandate—
On March 26th, 2007. See this statement in context.