When they are hired, our staff are offered very extensive training on the applications. In addition, they are mentored by a seasoned employee, so that we go through the work with them.
You talk about seasonal employees, but not everybody is seasonal. We do have some full-time employees as well, but we hire seasonal full-time and casual workers, who just come in for the peak seasons, because the applications generally come in at the end of the harvest, in the September to December timeframe. So in that season, we hire more people so that we can process applications more quickly. But they are trained, and that's often why they come back.