We agree with the Auditor General that it is important to have an evaluation process in place for alternative dispute resolution. It's too easy to talk favourably about ADR without knowing, necessarily, that it works.
We've taken that recommendation to heart. We in fact have plans to do a pilot project to evaluate some of the ADR processes we have underway now. We are also studying whether a mandatory mediation model could produce some benefits for the government—one form of ADR, of course—and as we study that, we're building in an evaluation component for it as well.
So I agree with the question and I agree with the report. We are taking it to heart and are starting to design the evaluation programs that need to be done to give us the data so that we can measure and see what—