I think the issue I take most to heart from the Auditor General's report is she says we have many elements of high quality assurance now, but what we haven't had is a system to ensure the guarantee we're getting, the quality we need in every case.
We have many, many elements of high quality now. We have peer review, for example, of the litigation that goes to senior courts, which is the best way to judge whether the legal advice and the stance we're adopting is accurate, is correct, is wise. We use legal risk-management techniques, which we discussed earlier, to analyse the risks and the advantages, but what we've lacked is an entire framework. That's what we're trying to put in place now, and the law practice management division is helping us to have that overall framework that will tie it all together.
We need to pay attention to the point the Auditor General refers to, which is we haven't defined “quality”. We think we recognize it when we see it, but we haven't defined it, and we should do that, because we think it will help. That's what we're working on.