I'll finish on paragraph 5.66, because I'd like an explanation of this.
We found the department had taken some steps since 1993--and I know this has been talked about a little--to improve collection of detailed timekeeping. The department informed us it introduced the timekeeping in 1996, so it took three years to introduce it. By 2003 timekeeping was used by most counsel, although not consistently. That's seven more years, so that's ten years in total. It took until 2006 for you to make it mandatory. With three more years, that's thirteen years.
I would like an explanation as to why it could possibly take that long to come up with these answers. I'm wondering what we should expect from this most recent report in terms of action. I'm hoping it won't take three years just to start introducing preliminary steps and then ten more years to complete the process.
I'd like an answer if I could.