Yes, I'm coming to them. I'm just setting them up, if I could.
Mr. McGuinty did say that after 13 years they were “set to start operations” on the environment.
I guess my question regarding action, and my concern here, is that the report definitely suggests that there was a problem with either action or at least the ability to explain what you've done and to measure action.
I want to look ahead three years from now, and I want you to assume that you're sitting here again three years from now, Ms. Meredith. What progress will you have made at that point, based on the changes you're making now? What changes will you have made to the way you operate and hold departments accountable that will allow you to give us measurables in terms of the action that has actually been accomplished at that point?