That was significant. That would have eaten a big chunk of the insurance surplus you had built up on the $25 per application.
The other thing, of course—and I'm trying to get my mind around this, Mr. Chair—is that you had a very large increase in volume because of the cross-border issue with the United States. I'm trying to figure out, if we have a rule saying you can't make a profit at this and the volume doubles, what they are supposed to do.
So I think we have an onus ourselves, Mr. Chairman, to try to answer that question and give some direction to departments if this type of situation happens again, because we can't just dump on them if all of a sudden revenues go up without any anticipation and the costs remain the same. They're going to move into a profitable situation, and I think we have a responsibility to meet that as well.
I'm concerned that some departments don't seem to care.