The short answer is yes, it has. As a result of the review done by the Auditor General's office, once they brought it to our attention, we initiated an approach to review specifically the sites that were audited. As well, we initiated a review of all the institutions across the country to assure ourselves that the leave records were up to date. That process has occurred. Through my chief audit executive, by the end of this month we will be reviewing that again to make sure we're on track.
I think there was one institution that was around 35%. There was a range of 3% to 35% in the sampling. As to how the situation developed, what happened, to the best of our knowledge, is that an individual would phone in to what we call a correctional manager or supervisor on the shift and book off sick. The supervisor would make a notation somewhere but would immediately be focused on finding somebody to fill the upcoming shift. They'd get an overtime person in, and that person would come in.
The staff member may have booked off sick just the day before going on rest days, and then is not back in the institution for three, four, or five days, until their next cycle of work comes in. The notation by the supervisor who was on at the time wasn't carried on into a proper process for doing the follow-up with the employee, who comes back.... The employee may have forgotten to submit the form or whatever; we don't know. The form just was never submitted.