In recent years, have you noticed that the way in which CRA manages its information technology has gotten worse? I mention this because pay-related problems have been reported in the news this week. The problem affecting the Shawinigan Tax Centre should have been resolved a year ago. Some employees who have been on the job for 10 weeks have yet to receive a paycheque. I was wondering if you had noted any problems on this front, if the situation had improved any, or if matters had gotten worse.
