In recent years, have you noticed that the way in which CRA manages its information technology has gotten worse? I mention this because pay-related problems have been reported in the news this week. The problem affecting the Shawinigan Tax Centre should have been resolved a year ago. Some employees who have been on the job for 10 weeks have yet to receive a paycheque. I was wondering if you had noted any problems on this front, if the situation had improved any, or if matters had gotten worse.
On February 10th, 2009. See this statement in context.