The Assistant Auditor General said that one of the most significant achievements here is professionalization. That's actually the best part of the report, according to the Assistant Auditor General. The professionalization is the grail that has been secured. But you wouldn't be able to tell me whether or not that has come with additional costs in recruitment, ongoing professional development, and retention? It would seem to me that if someone did not hold a professional designation his employment costs would be significantly lower.
On November 28th, 2011. See this statement in context.