Thank you.
The main item that we looked at here was in terms of the process. One of things we identified was that after an inquiry or an investigation starts, it has to go through a certain process. At the end of that process, it has to get a final approval. We identified, for example, that 200,000 of these investigations were under way, but the department estimates that 18,000 of them will not be completed, with a value of about $10 million.
In terms of looking at the data, we looked at it from the point of view of the whole process. We think that it's one part of the process that they need to focus on to improve.