Again, we would have to assess it. We haven't audited it, but what we would be looking for is whether they have something that, as you say, would be an ongoing approach to understand the needs of their users across the broad range of those users.
Auditor General of Canada, Office of the Auditor General of Canada
Again, we would have to assess it. We haven't audited it, but what we would be looking for is whether they have something that, as you say, would be an ongoing approach to understand the needs of their users across the broad range of those users.
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