In paragraph 4.62, again, I think we try to define that a bit more.
We say, “Health Canada defined the essential health services that each of its nursing stations should provide” and what those services are in terms of “triage, emergency services, and outpatient non-urgent services”. Health Canada defined the services, but then in paragraph 4.63, we say they haven't assessed whether each of those nursing stations was capable of providing all of those essential services.
In terms of the rationale, that was simply the situation as we found it when we did the audit. They had defined what the nursing stations were supposed to be doing, but they weren't making sure that it was happening.