Where I'll start—this is on page 6 on the report on plans and priorities for 2015-16.... We have there the list of all of our strategic objectives. In the office we went through a strategic planning exercise using a balanced scorecard approach. We looked at the office from the point of view of how our customers view us, the financial perspective of what we do, the internal perspective, and the learning and growth perspective. We looked at our organizations through various lenses. Through that exercise we identified a number of strategic objectives. I believe in total there are 12 strategic objectives.
Obviously we can't work on improving all 12 of those strategic objectives every year. We have to prioritize what it is we're going to work on in any given year and for 2015-16 we identified three priorities. That was really an exercise of getting input through the organization and having our executive group meet to determine where we felt we needed to make the most improvement. It was things like needing to reduce and make more efficient the senior management layers of the organization. We needed to make sure that we were letting people with the capability, skills, and experience to make the decision make those decisions. We needed to empower those people, so we needed to put a focus on how we govern and how we empower people. We also needed to put priority on making sure that our people were receiving the training they needed and were getting the support they needed to obtain or maintain the language skills they should have for their positions.