On putting together the strategy, I believe if my memory serves me, we made a recommendation that Treasury Board be the lead on making sure that a strategy is in place. Of the departments we looked at, I think the one that has made the most progress in offering online services is the Canada Revenue Agency. They've made the most progress since 2005, but I think the right place to have the responsibility for coordinating a strategy is really the Treasury Board Secretariat.
On November 27th, 2013. See this statement in context.