Of course, the problem is that we have to make sure the forms are filled out properly. That is always the first step and it is hard because, as has already been mentioned, our application forms are complex and onerous. However, there is essential information that we need in order to make a decision. It is not necessarily an artificial decision, given that there are preliminary conditions included in the legislation and the regulations. We have to find a balance.
There is a faster way to access the department. The application can be sent by fax. It depends on the situation. If someone submits an application at an office or sends it by mail, then it will take longer than 48 hours. We are reviewing our process so that we can basically promise people better and more punctual service.