First, I can't comment on that whole intervening period.
Secondly, Justice O'Connor's report certainly had an impact. It was a widely known. Its implications were very clear. There would have been on the ground much greater attention given by consular officers to the issues that Justice O'Connor raised.
I think the difficulty, from the point of view of an assurance audit, is that in the absence of a formal training initiative, the conclusion arrived at is a logical one. What we've emphasized is that we have already begun to implement and to pilot formal training in this area. We will be rolling out formally, across the network, that kind of precise training.