As you said, I was not there when the project was being planned, but I was there when the project was put into operation. However, it became very clear that we were in catch-up mode from the outset. As you said, we lost a part of the capacity and the learning curve…Clearly the training was inadequate and the change management…A host of factors came into play, but because we did not have the capacity, we could not address the issues and we were in catch-up mode.
In June, we announced that we were going to have satellite offices and we started to hire people. However, those people were not always available any more and we realized that we really did need some expertise. We had difficulty recruiting employees and we had to train people again. Today, in fact, Mr. Linklater and his people are training new compensation advisors, because there are none. We have had to rebuild that capacity.