I will answer this carefully and respectfully, because in no part of my answer am I trying to minimize the depth of privacy rights, impact on taxpayers, impact on employees, and loss of value for the Government of Canada. We fully accept that and are deeply concerned about that.
There are incredibly important lessons to be learned from this. They are lessons that are technical, in terms of the way we establish governance. They are also lessons that relate to how we run the system, including the culture. We understand and accept that. We are undertaking the dialogue to ensure that this fundamental notion.... I will echo your language around respect. I will echo the Auditor General's language around substance and not just form. I will echo some other language that's not tunnel vision, that we actually walk the talk and do the job. It's absolutely, completely essential that we do that.
We stand accountable for those errors. I will work as hard as I possibly can to make sure that those elements do not happen again. With respect, and to be very clear, there will always be risks. The challenge is not whether it's IT or other things. The challenge is not that projects are difficult. The challenge is that when we do not act appropriately, we do not find the ways of addressing those challenges and we make the fundamental errors. We have made them. We will learn from that.