I certainly don't mean to be defensive. We accept the Auditor General's findings and recommendations. As I said before, in some cases, it's a question of documentation. In other cases, again on the frequency of contact, if the frequency changes during the month and it's not properly documented, unfortunately the Auditor General will be looking for four contacts a month when actually there are two that are required.
As a result, we're amending our policy. We've added a responsibility to the district directors to monitor compliance with the frequency of contact.