Thank you for this opportunity. I'm saying “opportunity”, because it will allow me to refer again to the former auditor general. As you can imagine, having gone through the Phoenix audit, from which the message that was conveyed as a result of the audit was of the necessity for people at all levels to speak up and say it the way it is, Mr. Ferguson was very clear within the office about the expectation for people to speak up.
When we started the IT project, we got people into a room, including the Auditor General for part of it, and the message conveyed was to call it red when it's red—“red” meaning green, yellow, red, those dashboard-type things—meaning that if there's an issue, everybody, at all levels, calls it the way it is. This helped to make sure that the whole process would play out in a smooth, structured way, having all the flags come up in a timely manner and ensuring a minimization of the risk that comes with any IT project.