Obviously, and as management, you always do your best to improve that. However, it remains that there are a bunch of smart people in the office and they see exactly what we're facing.
We're referring to the number of performance audits going down and the staffing level going down. Through that, if I may mention another angle, another place where we've had to invest over the years is in what we call “knowledge of business”. It's one thing when you're reducing your capacity and your funding to keep delivering audits, and delivering them one after the other, but another when one of the places that has suffered is in terms of reducing the knowledge of business, the analysis up front to be able to identify the best audits and then conduct them in an efficient way and to have the most impact and more value.
You can do that for a little while, but it's like IT systems. You can delay it for a little while, but at some point you realize what you're facing. You see it coming all the way, obviously, but you're hoping for the best. You're asking for money and you're waiting. You're delaying pieces of your business, but it comes to a point where all those things fall apart.