Thank you for your question, Mr. Arseneault.
We have been working extremely hard over the past number of years, and certainly in the past two to three years as the pressures have been mounting on the system, to take a look at ourselves inwardly in terms of what those pressures are, why they are there, if we are contributing to them and how to resolve them.
One of the reasons we advanced an independent review was that we wanted a set of outside eyes to take a look at us and to tell us how to address some of these issues. We were very cognizant that there were issues in the system.
That report was a platform for us. The OAG's report helped in terms of some of the issues that were identified in our independent review. It reinforced that to us.
Along that continuum, though, a number of initiatives were already started to try to address some of these issues that we have been facing.