That was the point we were making. Either it was identified by the department as a problem address, but didn't end in the system flagged as a problem, or it did end up in the system flagged as a problem address when that person made their application and the system identified it as a problem, and the citizenship officer didn't take any additional steps to investigate the fact that the person had provided that particular address.
Certainly for us it wasn't an issue about multiple people using the address; it was when those addresses were identified as problem addresses. Then the types of things you're talking about weren't done, when we felt that the citizenship officer should have been doing them, making sure that the information was properly captured in the system, and that once it was properly captured, making sure that the follow-up procedures were done.