I think probably, on the question of Shared Services Canada, they identified the resources that were available and brought those resources together. But they didn't really identify the baseline costs of all those different services they were trying to provide, and therefore, they were having trouble tracking the savings that were there.
Shared Services Canada is obviously a bit of a unique situation because it was bringing together services for 43 organizations and 485 data centres—a lot of things—and they didn't have all of the information to really understand the baseline costs of everything they were taking on. In that type of case, there would always be a bit of a tug of war around resources, I guess, as the organization tries to identify exactly what it is going to cost to provide some of these. They would have to make sure that they paid very much attention to resources. But it wouldn't really be possible to say that they didn't have enough up front; it was just more a matter that they didn't really define what it was they were going to provide to the different organizations, and the baseline costs of providing those services.