Ms. Hogan mentioned the culture. It's a culture around comptrollership. We're seeing some other signs of improvement. They're progressing with the implementation of the policy and internal control, which will get at this. Their lapse, which I mentioned a few minutes ago, is down over previous years, which is an indication of financial management.
The other big thing they've done, though, is they now have one system. They used to have to put every part they entered into two different systems. They now have one system. However, we're still dealing with 118,000 people who actually have a role in this in some way or another. It's not 10 people in a backroom that you have to kind of retrain. It's 118,000 people.
Just to manage expectations, I would expect we will see this type of observation again next year, hopefully with words around continued improvement, but this is not going to be fixed overnight.
The new system helps, but they've got a ton of old inventory, as Ms. Hogan mentioned. There are issues with the data migration and whether the data is obsolete or is still current, and frankly, on some days these folks have other things on their minds than properly accounting for inventory.
They're better at tracking quantity than they are at tracking price—and that's important, because the quantity kind of tells you that you need to buy more things—but they still have issues on both fronts. Price is a bigger issue. On quantity they've made some progress, but there are still issues there.