Again, it wasn't a direct one-to-one comparison of the organizations we looked at in 2009 to the organizations we looked at in this most recent audit. Again, I can certainly say things were done to the process that made improvements, particularly in providing information to departments about upcoming vacancies. Overall we were disappointed with the extent of the vacancies that still existed and the impact they were having on some very important decisions.
On November 17th, 2016. See this statement in context.