Mr. Chair, I'll lead in and then I'll pass to Ms. Clark.
We can comment on the period of time under the audit. As we said in paragraph 3.38 we identified this backlog, and the time to process the backlog had moved from 10 to 18 months. Things weren't getting better at that point, but in paragraph 3.39 we also identified that they did start to make some changes and that started to reduce the backlog a little. I'm not sure what's happened since then.
I'll ask Ms. Clark if she has any other information that can help you understand what was going on at that point, but the Immigration and Refugee Board would probably have to respond to what's happened since then.