Paragraph 3.61 of the report states, “We found that CSC did not ensure that its culturally specific correctional programs operated with the required level of Elder involvement...”. In your bring-and-brag piece in your opening remarks, the top one on the list of what you do is about elders, yet we're finding here that you're not engaging with them.
I'm no expert, but it seems to me that this would be a place of important focus, because they're the interface between your system and the cultural environment that you're dealing in.
Why is there a failing grade on working with elders?