I guess I can give you the assurance that I will be working as hard as I can with the agency to get there. We have a minister who has received a mandate from the Prime Minister to provide service to Canadians in a timely manner and improve the quality of the service.
Our mandate is to apply the tax system fairly, so to have things like the objections and the appeals function working well is a key part of our mandate. The only thing I would say is that sometimes these things take longer than we would like.
In the case of the appeals, we know that even having a 180-day service standard on low-complexity cases is not where we want to be, but we have to be practical and realize we have this big inventory right now that we have to grind down and that will take time.
I would also probably say that with 40,000 people administering the tax system on behalf of more than 30 million Canadians, we won't be perfect. However, I think you can rest assured that, within the agency, the pressure to improve service and to make sure that we're respecting the taxpayers' rights and giving the taxpayers the service they deserve is very important right now and we'll be doing everything we can.
The final point I would raise is that it's always resources. If we had unlimited resources, we could deal with everybody's return on the minute, but we always have to balance priorities—