We have set it up, but we still have work to do. I'll give you a few examples. As we operationalize all of this, it has to go out to all the bases, all the wings, all the deployed locations. When it comes to troops on the front line or ships at sea, which may go through periods without connectivity, you can imagine how much work we're giving them to do.
There are areas where we've set up what we think are really good contracts. We've negotiated with industry key performance indicators and performance pieces, only to find that, when we roll it out into the field and we have individual maintainers, we've increased their workload to an unacceptable level. As we operate these fleets for two, three, four years, at first it might be a training issue. What is it? What's occurring?
I, personally, have been to Petawawa, Trenton, and Halifax to meet with maintainers to talk about it. We could have a well-developed Ottawa-centered contract, but when we roll it into the field we might find that their expectation on the maintainers is too much. We're going back to those to see if we have to release our understanding of the key performance indicators for that contract and renegotiate it. There are areas we've set it up in, but the pipeline of information we've asked for can be too much for the maintainers.