I could add that of the complaints we get—this is what I was saying earlier—4% to 5% are founded complaints, but again, 30% we learn from.
On October 5th, 2017. See this statement in context.
On October 5th, 2017. See this statement in context.
Deputy Minister, Department of Public Works and Government Services
I could add that of the complaints we get—this is what I was saying earlier—4% to 5% are founded complaints, but again, 30% we learn from.
See context to find out what was said next.