Thank you, Mr. Chair.
Mr. Chair, I probably should have asked the member to do a summary of all the audits, because I think she just summarized the issues we see better than I did in the opening statement.
In the course of an audit, we have a lot of back-and-forth with the departments. I think maybe I will use the audit we did on first nations and Inuit oral health as an example. We had a lot of conversations with the department about what that program is and what it is supposed to do. I think there was a lot of emphasis within the program about paying for the services, and we felt there should be more emphasis on their overall objective of improving the oral health of the population. They needed to put more focus on those overall global outcomes, and not just on the day-to-day transaction processing.
That is an example of having a number of conversations back and forth with the department to try to get to the right place. A lot goes into those conversations and into making the recommendations. I think that's why you see, in just about all cases, that departments will agree with our recommendations.
However, to get them to have any real action plan that is going to solve the problems is the work that has to happen after the audit. This committee is very important in helping to ask questions of the department about their action plan and how you are going to know that action plan is implemented. We can only take it so far, and then we need the help of this committee to make sure those action plans are real, robust, and can realistically be put in place.