We referred to the departmental results report a few times. I'm not saying we can't do better; we can.
However, if you look at the report, we do report for individual and business lines in a way that is not dissimilar to what the Auditor General's results are in terms of the number of calls answered by an agent, how many went through to self-service, and how many received a busy signal. I believe this is the start of us getting the complete picture that people need to have so that we can understand the problems from our perspective and Canadians can give us the feedback that we need to improve the system.
In there, what we report is not dissimilar to the results that the Auditor General had. There are a couple of minor differences. We are trying to be more transparent.