Thank you for your question.
I want to reiterate that my enthusiasm was not intended to minimize this reality, which is really distressing. I agree with you, people have suffered in an extremely concrete way.
I can assure you that people are working very hard to remedy the current situation. For example, we are trying to improve the Phoenix payroll system, and some of the processes put in place have led to improvements. We are also in the process of designing and implementing a new system.
Given the position I hold, I am not looking for sanctions that may have been taken. Furthermore, sanctions and reprimands are confidential information. Therefore, I can't give you any more details at this time.